To return a student’s license to a pool complete these steps.
- On the Classes tab, click on the Actions Menu and choose View Licenses.
- Scroll down until you find the course you want to return the license to.
- Next, click on View Activated Users.
- Locate the student whose license you want to return to the pool.
- Other teachers may be activating licenses, so make sure the activations being removed are for students enrolled in your class.
- Removing a license from a student does not remove them from a class. You will need to go unenroll them from your class.
- If the recycle icon is not there, the students' usage may be over the 2 hour limit or beyond 30 days from activation.