Follow the steps below to merge multiple CertMaster accounts into one. All account data, scores, and activations will be merged into the remaining account. Accounts can only be merged if they are of the same user type such as student or instructor.
- Login to the CertMaster account you want to keep
- Click the name drop down in the top right and select My Profile
- Select Merge Accounts from the left pane
- Enter the username of the account to be merged
- Enter the password of the account to be merged
- Click Merge Accounts