Note: If students have questions about information in the course or need assistance with a specific lab, contact the instructor of the course/class. However, there may be times that students will need to contact TestOut Technical Support for assistance.
- Click the drop-down arrow by your name.
- Select Help and Support.
- There are several options to choose from:
- Search the Knowledge Base (information here can apply to any LabSim user)
- Check the FAQs (information here can also apply to any LabSim user)
- Talk to a Real Person
We do not have lengthy wait times and most issues are resolved in a matter of minutes.
You can email us anytime, but please note our support hours which affects live chat and phone calls.
Our technical support team is happy to assist you.