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Knowledge Base & FAQs
Browse our Knowledge Base and FAQs for answers & guidance
Knowledge Base
- How to submit a suggestion or feedback for CertMaster Platform or Courses
- Download a TestOut Pro Certificate
- Disappearing question box during a lab
- Uh oh! Looks like a broken link. - How to fix
- Taken to TestOut login page after clicking module links in school portal - Firefox
- Prompted to Repair when opening PowerPoint Live Project
FAQs
- Why was the LabSim product name replaced with CertMaster and what does this mean for me?
- How to Merge CertMaster Accounts
- How can I integrate CertMaster with my LMS?
- How to allow multiple attempts for a custom exam accessed through LMS integration links
- Is CertMaster Impacted by the Apache Log4j vulnerability (CVE-2021-44228)
- How does CertMaster track time students spend in CertMaster ?