Knowledge Base
- How to submit a suggestion or feedback for CertMaster Platform or Courses
- Download a TestOut Pro Certificate
- Disappearing question box during a lab
- Uh oh! Looks like a broken link. - How to fix
- Taken to TestOut login page after clicking module links in school portal - Firefox
- Prompted to Repair when opening PowerPoint Live Project
- Allowing Multiple Attempts for an LMS-Scheduled Exam
- Custom Quizzes Reset
- Students not receiving TestOut's Invite Students or Temporary Password emails - external email blocked by school
- Missing scores in CertMaster 6
- We had trouble preparing your TestOut experience. (Third-party cookies)
- CompTIA Accelerator (formerly TestOut's LabSim Accelerator)
- Limited and unsupported functionality on mobile devices - Details
- Page won't load CertMaster courses after logging in - Browser Assistant - Malware
- Start Lab opens a blank white window and will not load the simulation viewer - Kaspersky
- What every instructor using TestOut EduApp integration with Canvas should know
- Capital letters in Linux labs
- Scrolling in Linux
- Browser isn't supported - required media types
- No Sound in Videos
- Web browser shows "Not Secure" message - Is TestOut.com secure?
- Troubleshooting Slowness, Unresponsiveness, or Freezing during TestOut Lab Simulations
- Troubleshooting Slowness, Buffering, Stopping, or Stuttering in TestOut Videos
- Technical Specifications and How to Find them
- The Importance of the CPU
- Troubleshooting Slowness, Unresponsiveness, or Freezing during CertMaster Lab Simulations (Expanded Edition)
- Initial CertMaster Troubleshooting – Effective Basics
- Labs won't start after clicking Start Lab in Chrome (Pop-up blocker)
- How to enable Pop-ups for CertMaster
- Right-Click on a Mac not working in labs + other Mac tips