Knowledge Base
- We had trouble preparing your TestOut experience. (Third-party cookies)
- What every instructor using TestOut EduApp integration with Canvas should know
- Missing scores in LabSim 6
- Your instructor has not scheduled you for this exam. - Scheduling custom exam linked to LMS to allow multiple attempts
- Troubleshooting Slowness, Unresponsiveness, or Freezing during TestOut Lab Simulations (Expanded Edition)
- Troubleshooting Slowness, Buffering, Stopping, or Stuttering in TestOut Videos
- Prompted to Repair when opening PowerPoint Live Project
- A lab is not passing correctly - General guide to passing lab simulations
- Initial LabSim Troubleshooting – Effective Basics
- How to enable Pop-ups for TestOut/LabSim
- Students not receiving TestOut's Invite Students or Temporary Password emails - external email blocked by school
- Custom Exam Reset
- Capital letters in Linux labs
- Browser isn't supported - required media types
- Technical Specifications and How to Find them
- The Importance of the CPU
- Troubleshooting Slowness, Unresponsiveness, or Freezing during TestOut Lab Simulations
- TestOut's LabSim Accelerator
- Right-Click on a Mac not working in labs + other Mac tips
- Scrolling in Linux
- No Sound in Videos
- What to do if you have forgotten your LabSim username or password
- Four loading dots and the page won't load LabSim products after logging in - Browser Assistant - Malware
- Start Lab opens a blank white window and will not load the simulation viewer - Kaspersky
- Labs won't start after clicking Start Lab in Chrome (Pop-up blocker)
- Web browser shows "Not Secure" message - Is TestOut.com secure?
- My LabSim Products is Empty
- How to clear your browser's cache and cookies
- Limited and unsupported functionality on mobile devices - Details
- TestOut Pro Exam Certificates - Not Opening in Browser